TalentBridge is a full-service staffing and recruiting firm connecting professionals to opportunities across IT, finance, engineering, and corporate functions. Known for its consultative, high-touch service, the company built its reputation on human connection and precision hiring. Cory Kennedy, Chief Operating Officer at TalentBridge, has long been focused on operational discipline and efficiency. With a Six Sigma Black Belt background, he saw firsthand how manual recruiting workflows created friction, especially in high-volume or fast-turnaround roles.
As candidate volumes surged and response times became critical, even seasoned recruiters struggled to maintain speed and personalization. That’s when Cory sought to improve recruitment efficiency and candidate engagement, especially in IT and non-technical functional skill sets. High-touch recruiting model made scaling personalized candidate engagement difficult, and recruiters tended to focus on recent candidates, overlooking long-standing database talent.TalentBridge was competing in an industry with high turnover, and the increasing difficulty in maintaining recruiter productivity posed a major threat to its growth and service quality.
To meet growing candidate demand without adding recruiter headcount, the solution came through ConverzAI’s Virtual Recruiter, named Caroline. Cory positioned Caroline as an official member of the recruiting function, complete with a brand identity and dedicated manager. The challenge wasn’t a lack of leads but response time and consistency. Recruiters were prioritizing the most visible candidates, leaving thousands of qualified professionals buried in the database.
Caroline now initiates personalized outreaches at scale, pre-screens candidates, and updates the applicant tracking system (ATS), all without human intervention. The momentum built faster than expected.
It’s only been 3 months for us and we’ve seen results we thought would take years.
Cory Kenedy
Chief Operations Officer
TalentBridge
Caroline, an Agentic AI solution, has allowed TalentBridge to dramatically improve time-to-hire by 80% in just the first 60 days, unlocking a level of recruiter productivity that humans alone could not achieve. By blending automation with authenticity, TalentBridge achieved what recruiters alone could not: consistent, personalized outreach at scale.
99% of candidates answer our calls after engagement with the VR as they had a fantastic first experience with Caroline, resulting in our time-to-hire improving by 80% in the first 60 days.
Cory Kenedy
Chief Operations Officer
TalentBridge
TalentBridge’s rollout of ConverzAI’s Virtual Recruiter took just weeks, not months. Even early on, the impact was undeniable:
“It’s really shocked our whole organization, in a good way,” Cory admitted.
One of TalentBridge’s biggest wins came from the rediscovery of overlooked candidates already sitting in their ATS. “About 10% of our recent placements were people who had been in our database for over four years,” Cory shared. By standardizing first contact through an AI recruiter, every candidate was given an equal chance to re-engage. This democratized approach to outreach not only expanded access to talent but also ensured faster, fairer placements—an advantage that paid off immediately in both candidate quality and client satisfaction.
While AI handled the repetitive, time-consuming work, TalentBridge’s human recruiters could focus on what they do best: building trust and delivering value to clients.
The shift reinvigorated the company culture. “What we are doing is bringing sexy back to recruiting.” Cory joked. “So that’s what we’re showing our recruiting teams is that we’ve got to make the job better again.”
Like most new technologies, ConverzAI’s rollout came with initial hesitation.
We were a little skeptical in the beginning… given that we’re a high-touch company… You don’t want to lose control of the relationship.” Cory recalled.
That’s where leadership alignment played a critical role. Clear communication, training, and visible early results quickly turned skeptics into advocates. Within weeks, recruiters began adding Caroline to every requisition.
TalentBridge’s experience proves a powerful truth: AI recruiters don’t replace people. Instead, they empower them. With ConverzAI’s Virtual Recruiter, TalentBridge gained scale without adding headcount. Recruiters handle the “head and heart work” while Caroline manages the “hands work” – screening, scheduling, and keeping every candidate engaged 24/7. The result: faster placements, deeper relationships, and a revitalized recruiting culture.
AI isn’t going to take your job. But a recruiter who knows how to use AI will take your job."
Cory Kenedy
Chief Operations Officer
TalentBridge
For TalentBridge, adopting ConverzAI’s Virtual Recruiter wasn’t just a tech upgrade. It redefined how staffing can be both scalable and deeply human. As TalentBridge expands its use of Voice AI recruiters, the company continues to scale both its operations and the opportunities it creates for candidates and clients alike.
If you want to engage candidates faster, reduce time-to-fill, and reactivate untapped talent, follow TalentBridge’s lead with ConverzAI’s Virtual Recruiter.
With rapid deployment and proven ROI, ConverzAI empowers staffing organizations to combine automation with empathy, creating a future where recruiters and AI thrive together.
Request a demo to see how ConverzAI’s AI-powered Voice Recruiter can accelerate your staffing success.